– User and 2FA management
– 5 support tickets or 2 hours of support equivalent per month
– Weekly batch processing of tickets
– No SLAs available
Professional Plan
– All Starter Plus features
– 15 support tickets or 6 hours of support equivalent per month
– Monthly Best Practice Audits
– Subscription management
– Upgrade management
– Bi-weekly batch processing of tickets
– Basic SLA
Advanced Plan
– All Professional features
– 30 support tickets or 12 hours of support equivalent per month
– Monthly lunch and learn sessions (30 minutes)
– Quarterly review and optimisation session (1 hour)
– Weekly batch processing of tickets
– Priority SLA
All plans exclude:
– New automation creation
– New form creation
– New board creation
– New dashboard creation
– New process build
– Consultations and meetings
The company reserves the right to decline service to any potential subscriber whose CRM setup falls outside the maintainable scope of this product, as determined by the CRM Audit.
These supplemental terms and conditions should be read in conjunction with our main terms of sale.
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